Customer Care Specialist

You will be working as part of the Customer Care Center (CCC) team of 10 people. As a Customer Care Specialist, you will manage the entire order-to-delivery chain, from customer order confirmation to delivery and invoicing. You will liaise with customers, sales, carriers and authorities, ensuring that our customers receive their orders on time. You will also contribute to the development of CCC, system projects and the introduction of new ways of working. The position is a fixed-term contract for one year. WHO ARE WE LOOKING FOR? You can be in the early stages of your career or already an experienced team player. You are outgoing, self-motivated and service-oriented. You are motivated by the ability to tackle the challenges you face in a planned way and you like to contribute to a high quality end result in the order-supply chain for the benefit of our customers. You are collaborative and have good interpersonal skills, since you will be working across a broad front across the organization. You are willing to invest in your own and the team's development. * Suitable education, e.g. a business administration degree * Relevant working experience * Good communication skills and knowledge of Swedish, Finnish and English * Good IT skills * Knowledge of ERP system(s) will be seen asan advantage INTERESTED? Please apply for the position no later than 2 August 2026. Interviews will be initiated during August. For more information about the role, please contact Customer Care Manager Cajsa Ludén, tel. +358 445 070390 or e-mail cajsa.luden@ostp.biz [cajsa.luden@ostp.biz] The selected candidate will undergo a drug test in accordance with our substance abuse program.